#Codenames undercover 2.0 plus#

If any parcels or packages are missing after delivery confirmation by courier, we will insure up to $100 dollars of your invoice if courier cannot find the parcel(s) after a ticket with them is made. Missing Parcels after Delivery Confirmation Please call us direct at 1-80 during business hours, or e-mail us at if you have any questions about a product or requests before your purchase. The onus is on the customer to make sure their question about an item is answered BEFORE purchase. This is likewise for general questions about products. Again, some items are not allowed to be returned under our policy.

#Codenames undercover 2.0 plus#

If refund option is available for these items, it will be at customer's expense for shipping plus 10% restock fee. Un-confirmed requests may not be honoured. Please contact should this happen.Īny special requests for shipping or special requests on items items must be made and confirmed with staff BEFORE purchase. In such a case, we will work with you to figure out what's wrong. In some rare instances, this may take a little bit longer. Please allow for up to 14 days for refund to be completely processed after we've received your returned items. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Exchanges are not permitted for trading cards. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on gift cards. Returns are not permitted for any trading cards. For damages caused by shipping, we will work with you and the carrier. For defective products we will work between you and the manufacturer.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Consequently, it is unrealistic to have a product's packaging to be flawless. In truth, most products outside an initial launch are likely to be shipped with different products within the same shipping box - a shipping term known as re-packing.

We have these definitions for damages because no supplier would even consider refunding or discounting us if we received products with blemishes. the contents are damaged within the product's packaging, such as electronic pieces do not work or cards and pieces are torn or broken.the product box is torn apart and pieces are scattered and broken in the shipping box.If there is significant damage to your product as a result of shipping, such as:.You can always contact us for any return question at returns are to be sent to: Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to return it. Return label is not provided and must be purchased at returner's expense. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

These set of rules and instructions applies to receiving your order via shipping, delivery, or pick-up. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Returns are only permitted for board games, puzzles, and supplies, They are not permitted for any trading card or collectible item. The return shipping is also at the expense of the customer.

Trading Card Products, such as Trading Card Games and Sports Cardsįor any return or order cancellation (including pre-order), we charge a 10% restock fee.

Important: The following items are ineligible for returns: